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t2Our Core Values

Our customers are the most important stakeholders in our business and the lifeblood of our business. Only by satisfying them first do we have the opportunity to satisfy the needs of our other stakeholders in advancing their Career Development & Growth.

Customer Focus
Our customers are the most important stakeholders in our business and the lifeblood of our business. Only by satisfying them first do we have the opportunity to satisfy the needs of our other stakeholders. We believe in a culture of equal opportunities that enhances team member engagement, performance and retention that promote the company’s goals while helping team members to meet their personal goals. o Impartial o Motivation o Recognition o Career Development & Growth
Continuous Improvement
We are constantly looking for ways to innovate and improve. We embrace change as an opportunity. We strive for excellence in all we do. We have a passion for continuous quality improvement. We measure what counts and take action based on facts.

Team work and Integrity

We treat one another with respect and communicate openly. We foster collaboration while maintaining individual accountability. We encourage the best ideas to surface from anywhere within the organization. We appreciate the value of multiple perspectives and diverse expertise. We are honest in all interactions. We earn our reputation by adhering to the highest ethical standards and conduct.

Leadership

We lead by example, lifting people’s vision to a higher level, the raising of their performance to a higher standard, the building of their personality beyond its normal limitations, so that others are motivated to follow towards the achievement of shared vision. We foster an environment within the organisation that encourages risk taking, recognition, rewards and empowerment allowing leadership skills listed below to emerge. o Visionary o Dynamic o Motivation o Mentoring o Calculated Risk Taking

Ethics

t1We willingly comply with the highest ethical standards to serve the best interests of the customers and the society. We behave in a way that makes our people, customers and society trust our business by being fair, honest & loyal. We demonstrate transparency by sharing knowledge to create a culture where our people are able to contribute freely This creates a personality with; o Respect o Trust & Integrity o Honesty o Loyalty o Transparency

Professionalism

We follow best business practices so that we are recognized for our expertise to serve the best interest of our customers and the society. We foster respect and trust, simplify transactions and make the quality of life more enjoyable and satisfying with planning, team work and knowledge. o Organised o Analytical o Rational o Team work o Knowledge

Empowerment

By delegating authority we create an environment in which our people take decisions with responsibility and accountability to achieve our Mission and Vision to possess the following; o Authority o Accountability o Responsibility o Decision Making